Ideas for SalesPad Desktop

Returns - posted returns and return amount exceeding the invoice amount

  • FAITH MONTEIRO
  • Oct 23 2015
  • Already exists
  • Attach files
  • FAITH MONTEIRO commented
    October 23, 2015 14:36

    Restocking fees are based on invoice dates, so if a customer wants to get a lower restocking fee they will submit the request to return on a more recent invoice.  this is an issue since it affects lot numbers being returned incorrectly.  I would like for there to be some prompt or not allow us to return off invoices when the line item being returned exceeds what has already been purchased and already sent back to us.