Would be useful is there was a way to "tag" or "@" someone within the program and/or on the order itself, rather than having to leave a comment that then sends someone an email. Similar to how Facebook or SalesForce threads work, or more or less any social media site. People get so many emails, the emails related to comments left on orders tend to get overlooked. So it might be easier if there was just an icon on the SalePad interface that would have a little red badge on it when someone "tags" you. Would also be helpful if the comment area on orders could be threaded in a similar way to social media threads.