Ideas for SalesPad Desktop

Disable "Enter" Key After First Use When Processing Credit Card in Payfabric Portal

When processing a transaction in the Payfabric portal, a user may hit the "enter" key to authorize the customer's credit card. The enter key should be disabled after the first use, so that a user does not accidentally hit it again, which causes the credit card to be authorized more than once. 

  • Guest
  • Oct 30 2018
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  • Admin
    Jacob Pegg commented
    October 30, 2018 20:15

    Jenny,

    The control of the enter key within Payfabric is not something that we have control over.  i'll ping the product manager over at Nodus and see if that is functionality that they already have and if not, see if it can go on their to do list.  Thanks.

  • Guest commented
    October 30, 2018 20:44

    Thank you, Jacob. 

  • Admin
    Jacob Pegg commented
    October 31, 2018 13:26

    Jenny,

    After reaching out to Nodus, it appears that there is the potential to control disabling the button after enter through how Payfabric is implemented within SalesPad.  I've created a bug ticket for the dev team to investigate more.

  • Guest commented
    07 May 22:38

    Hi Jason,

    It has been quite some time since we’ve heard any updates on this. Have you received any feedback from your dev team?

    Thank you,

    Jenny Flores
    Quality Assurance Analyst

    [apexlogo]
    Research-Based Nutritionals™
    Phone (800) 736-4381 Ext. 2053
    Fax (888) 286-1676
    16592 Hale Ave., Irvine, CA 92606
    jenny@apexenergetics.com
    www.apexenergetics.com

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  • Admin
    Jacob Pegg commented
    08 May 11:20

    Jenny,

    I apologize that no one has gotten back to you sooner.  This has been fixed and is part of version 4.6.3.13.  This is the release note that was posted for the specific issue:  FIXED: PayFabric: Pressing Enter multiple times on the Manual Credit Card Entry screen will no longer result in multiple attempts to submit the transaction.

    Thanks for reaching out.

    Jacob

  • Guest commented
    08 May 14:17

    Hi Jason,

    Thank you for this update. I will pass this information along.

    Thank you,

    Jenny Flores
    Quality Assurance Analyst

    [apexlogo]
    Research-Based Nutritionals™
    Phone (800) 736-4381 Ext. 2053
    Fax (888) 286-1676
    16592 Hale Ave., Irvine, CA 92606
    jenny@apexenergetics.com
    www.apexenergetics.com

    Confidentiality Notice:
    This electronic communication from Apex Energetics, its content and any files transmitted with it are confidential and intended solely for the individual or entity to which they are addressed. Any unauthorized disclosure, copying, distribution or use of theinformation contained in this e-mail is prohibited. Please note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of the company. If you have received this e-mail in error please delete this message and any attachments and notify the sender.
    Please think before you print.