One of our clients uses Professional Advantages Collections Management module. When we began trying to send out Statements, we noticed that the email address that SalesPad pushes into GP goes to the "one line" email address in the lower portion of the Customer screen. To have CM work properly when sending statements, CM needs the email address to be in the "upper" portion of the customer record in the To, CC and BCC area, where the 3 lines of emails exist. CM can't work properly when the email is on the one-line email address that was initially set up to work with the eOrder module. So, this change should be made "globally".