When moving a user from one app server to another, transferring all their settings is challenging. There's got to be a better way.
Copying over the grid layout files does not adequately move a user nor does it transfer all their settings.
What's not transferred are user window settings. Things like auto-start windows and 'selected documents only' checkbox choices.
These elements, when missing, cause users grief. From their perspective, they think the SalesPad application is screwed up.
We tried copying all the SalesPad registry keys and it seems to work okay but eventually figured out we must follow a specific sequence.
This workflow seems to be successful.
It would be nice if there was a user-transfer tool in the Registry Maintenance module and/or documentation to clarify the process.
Grid layout files XML files ..\AppData\Roaming\SalesPad, LLC\SalesPad\