Ideas for SalesPad Desktop

Don't allow changes to a "Resolved" case

If the case status is "resolved", do not allow any changes to be made to the case.

  • Mike Walz
  • Jan 16 2018
  • Future consideration
  • Attach files
  • Admin
    Jacob Pegg commented
    January 17, 2018 13:20

    Can you provide a bit more detail around which module you are using and would like to see this change made?  I've got an idea, but I'd rather be sure.  Thanks.

  • Mike Walz commented
    January 17, 2018 16:32

    On the Case Tracker Entry page.  If the status is RESOLVED, do not allow changes to Case Detail or Detail Properties.