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Product ShipCenter
Created by Jeff Seifer
Created on Oct 25, 2024

Populate the name field for shipping details

When selecting shipping address details from the list, the address populates, but not the name, forcing the user to type the customer name each time. This is time consuming and unnecessary . Why not populate the name too?

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  • Admin
    Alyssa Strand
    Reply
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    Nov 8, 2024

    Hi Jeff, we reviewed this with the developers and need to know more to understand your process here. Would you be able to provide your steps when creating a shipment that has this issue, ideally with screenshots? If you would rather not post those details publicly, feel free to connect with our support team at https://support.cavallo.com/ and let them know you're providing more details for our internal case SHIP-731. Thank you!

  • Admin
    Alyssa Strand
    Reply
    |
    Nov 1, 2024

    Thank you for reporting this to us! I have created an internal case for further review.