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Product ShipCenter
Created by Jeff Seifer
Created on Oct 25, 2024

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COD tab should not turn the shipment into COD automatically

When clicking on shipment options for a shipment, clicking on the COD tab turns the shipment into a COD shipment and causes weird problems with my third-party shipment. There's no way to "undo" this and the shipment has to be re-created and make sure we don't click on that tab. This appears to be a bug

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  • Admin
    Alyssa Strand
    Reply
    |     Nov 8, 2024

    Hi Jeff, we reviewed this and would like to know which carrier(s) you are selecting when you encounter this issue?

  • Admin
    Alyssa Strand
    Reply
    |     Nov 1, 2024

    Thank you for reporting this to us! I agree that this sounds like a bug, and I have created an internal case for further review.